HOW DO YOU SHIP ?                               Customer will bear all shipping cost including any additional charge that may result for special packaging. (Eg.for oversized furniture pieces or fragile items).                             We will nevertheless make sure to pack it securely first hand so that it reaches the destination in order and time. Our intention is to offer you- our customer,                             the best value and therefore we will ship according to your preference. Most of the smaller items are shipped by USPS Priority Mail.                             Please remember costs may vary, depending on size and destination also. Due to fuel prices and surcharges shipping prices may change and therefore an                             older quote may not be any longer valid. We will make sure that we inform you upon such a change in price on the shipping company's part.                               Rush orders can be arranged. Feel free to call or write and give us your schedule and shipping preference. Yes, we will need the funds to clear first                             before shipping.                             I WANT TO COMMISSION A PIECE OF ART OR CONTRACT YOUR SERVICES !                             Absolutely! We have extensive experience in murals and commissioned work to suit your taste and decor. We like to meet with our clients to discuss the                             requirements. In case you are not available, we could always employ the good old internet and technology or simply have a tete-a-tete over the phone.                               HOW CAN I MAKE PAYMENT ?                               You may pay by check, money order or credit card. Items will be shipped upon clearance of check. Using paypal is very convenient and you may pay via                             credit card.                              HOW DO YOU USE MY INFORMATION ?                               We are a professionally managed business and we do not have any need to keep your information on file. Your e-mail address will be used to send you                             product and service updates only from MANDALA                               I WANT TO RETURN MY ITEMS !                               One of our ultimate goals is customer satisfaction and value and have been successfuly serving our customers for the fourth Year. We have made mistakes and                             shipped a wrong product or a wrong size here and there. In the event that you receive a wrong product or do not receive it at all, please inform us immediately and                             we will take care of it.                             We ship worldwide and but we are not as sizeable as other online internet giants and therefore it is not possible for us to allow returns at this point in time.                             To contact us, call (210) 320.1770                              Our store hours are 9 am to 8 pm Central Time.                             Phone: (210) 320.1770                              E-mail: pramod@mandala-online.com